To be eligible for return, you must include the proper return request form. We can only process a return that includes an Authorized Return Number. Items must be in their original packaging and not worn, laundered, or used in anyway. All returns must be made within 30 days of the purchase date. Shipping is non-refundable and there is a $3 re-stocking fee per order.
To be eligible for exchange, you must include the proper exchange request form. We can only process an exchange that includes an Authorized Exchange Number. Items must be in their original packaging and not worn, laundered, or used in anyway. All exchanges must be made within 30 days of the purchase date. There is a restocking/discounted shipping fee of $5, and you will receive a PayPal request for the appropriate fee. We cannot process your exchange until the fee has been paid.
We can only accept returns or exchanges for products purchased directly from our website, www.sleepingbaby.com. If you purchased your Zipadee-Zip or Flying Squirrel from any other source, please contact their customer service department to handle the return/exchange.
All sales are final for our Trendy Teether products. Due to hygienic reasons, we can not accept returns for products that have been in a baby’s mouth. We apologize for any inconvenience this may cause.